Step 1:

Access your Control Panel (http://yourdomain.com/cpanel) and click on the "Mail Manager" link. Mail Manager will allow you to create or edit a mailbox. You can forward email to your ISP account, save mail on the server for downloading, and create auto-responders and mailing lists.

Once you are in the Mail Manager, you will notice that you already have a "Default" mailbox and also a mailbox with your username that was setup with your account.

The Default box acts as a catchall box for all email sent to your domain for which there isn't a mailbox. It is automatically setup to forward to the mailbox with your username. If you do not wish to use the mailbox with your username, you can delete this address by clicking on the link for this address on the left side of the screen. If you do this, you will also need to do one of two things; either setup a new mailbox and have your default mail forwarded to that box, or send the email to the trash. Since most of it is Spam we recommend option 2, though please be aware that if someone sends an email to "jjohn@yourdomain.com" and there is only a "john@yourdomain.com" mailbox it will also get deleted. If you would like to send all unassigned email to the trash please read the following.

Anti-Spam

Create a new email box called: /dev/null.
Click on the /dev/null box in your mail manager and set it to forward to /dev/null.
Click on the "Default" box link in your mail manager and set it to Forward to the /dev/null box.
This will send all unassigned (not sent to a working email box) email into a POP email box that will keep your mail folder from filling up.

How to add a new email address

Click on the "New Address" link on the left-hand side of the page.
Enter a username for the e-mail account. This will be the e-mail address you want to use without the @yourdomain.com, example: "sales" ' "sales@yourdomain.com"
Choose a password for the specific email address.
When you have finished, click "Save" at the bottom of the page.

We recommend that you forward your mail boxes to your dial-up email account(s) rather than pop each individual account(s), especially if you have your email application (e.g. Outlook Express) checking for email every 5 minutes or so. You will have fewer "can't retrieve email at this time" or "password not working" messages.

Caution!

The following "mail forwarding" configurations will cause problems:

Forwarding mail from box1 » box2 » off server

OR:

Forwarding mail from box1 » box2 » box3.

In both these cases, the mail will end up in box2. Multiple forwards will not work, in order to prevent email loops which can crash the server.

Step 2:

Once you have configured your email accounts on the server from your control panel you'll need to update the email client program on the computer(s) that you want to use to send and receive email.

You will need the username and password for the e-mail account that you setup in Mail Manager. If your ISP offers access to their SMTP server you might want to choose that for your "SMTP Server" in your mail program settings. If your ISP does not permit that, then use "mail.yourdomain.com" for both the incoming and outgoing (SMTP) server.

There are a number of email clients you can use, we recommend using Outlook Express or Eudora. Please click on the relevant link below to view our video tutorials that will show you how to setup your email program.

Email Program Tutorials
Outlook Express	Eudora
Outlook 2002	Incredimail
Netscape Communicator	Pegasus

Step 1:

Anti-Spam

How to add a new email address

Step 2:

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